Contact Peptide Foundry
Have questions about our research peptides, your order, the Foundry Club membership, or our quality-assurance process? Our US-based support team responds within 1 business day.
Email Support
Email: support@peptidefoundry.com
Support hours: Monday through Friday, 9:00 AM - 5:00 PM Eastern Time.
We respond to all inquiries within 1 business day.
Business Address
Peptide Foundry LLC
12460 Crabapple Rd, Ste 202
Alpharetta, GA 30004
United States
Peptide Foundry LLC is organized in the State of Delaware and operates from Alpharetta, Georgia.
Common Topics
- Order status and tracking
- Include your order number. You can also sign in to your account and check the Order History tab for tracking numbers.
- Product quality or COA questions
- Every product ships with a Certificate of Analysis from Freedom Diagnostics. If you need a specific lot COA, include the product name and lot number from your packaging.
- Refund and return requests
- Contact us within 48 hours of delivery for damaged or incorrect items, or within 14 days for purity/quality concerns. See our Refund Policy for full details.
- Foundry Club membership
- Billing, cancellation, and member pricing questions. Cancel anytime from your account dashboard.
- General inquiries
- Questions about products, shipping, bulk orders, or research use.
Quick Answers
Before emailing, you may find what you need in our FAQ. Common questions about shipping timelines, storage, purity testing, membership, and returns are answered there.
For Research Use Only. All products are sold strictly for in-vitro research and laboratory use.